The games themselves are the same everywhere, so the architecture of gaming is the differentiating factor of what brings guests back for more. Friedman claims that the sole factor in casino design comes from understanding what percentage of visitors come to gamble, and how many of those return. The original school of thought behind casino design was developed by Bill Friedman, a professor of casino management at University of Nevada Las Vegas, and author of Designing Casinos to Dominate the Competition. They say there’s a reason why the house always wins, but what is it about the design of these spaces and the allure of the gambling table that makes visitors always come back for more?Ĭasino design has a long history of controversy when it comes to creating the most effective spaces to entrap guests and keep them spending. It reaches far into every corner of the room and is designed in such a way, that their intentionality behind every flashing light, “cha-ching!” jackpot noise, smokey bar, and endless maze of slot machines all come together to place a bet against human psychology. Although guests are typically only aware of what’s happening on a surface level, a casino’s ability to create a false sense of reality extends beyond the programming of slot machines and betting against the odds at the tables.
In every casino, there’s much more than meets the eye.
